Please read this document carefully before using casino3's services. By registering or using our platform, you agree to be bound by all terms stated below.
Before reading the full terms, here are the six core principles that underpin all casino3 rules.
Each player may only hold one active account at casino3. Duplicate accounts are strictly prohibited and may result in the termination of all associated accounts.
Casino3 is only accessible to individuals aged 18 and above. We conduct age verification and reserve the right to request identification documents at any time.
Casino3 provides 256-bit SSL encryption and biometric login. However, you are responsible for keeping your password and account login details confidential.
All deposits and withdrawals must use a payment method registered in your own name. Third-party transactions are not permitted at casino3.
All casino3 bonuses carry rollover requirements that must be met before any withdrawal can be made. These requirements are clearly stated in each promotional offer.
Casino3 reserves the right to update these Terms and Conditions from time to time. Players will be notified of any changes, and continued use of the platform constitutes acceptance.
Important Note: This document constitutes a binding agreement between you ("Player") and casino3. By registering an account and using the casino3 platform, you confirm that you have read, understood, and agreed to all the terms set out below. If you do not agree with any part of these terms, you are advised not to use the casino3 platform.
The casino3 platform is restricted to individuals aged 18 and above. This is not merely a legal requirement — it is casino3's commitment to protecting minors from gambling activities. Should casino3 find that a player was under 18 at the time of registration or while using the platform, the account will be suspended or terminated immediately, and all existing balances may be forfeited at casino3's discretion.
Each individual may only register and maintain one (1) active account at casino3. Multiple account registration is strictly prohibited regardless of the name, email address, phone number, or payment method used. Should casino3 detect multiple accounts linked to the same individual, all such accounts will be frozen and all bonuses and wins obtained may be forfeited.
You are required to provide accurate, complete, and up-to-date information when registering a casino3 account. The information you need to provide includes:
Casino3 reserves the right to reject registration applications or suspend accounts that contain inaccurate or misleading information.
Warning: Providing false information during registration is a serious violation of casino3's terms and may result in account termination and forfeiture of all balances.
Casino3 conducts a Know Your Customer (KYC) process as part of our commitment to platform security and compliance with industry best practices. KYC verification may be required before your first withdrawal, or at any time casino3 deems necessary.
Identity verification documents accepted by casino3 include:
Casino3 will process submitted KYC documents within 1–3 business days. If the submitted documents are unclear or incomplete, casino3 will contact you via email to request additional documents. Fund withdrawals will be held until the KYC process is fully completed.
All documents submitted to casino3 are protected by SSL 256-bit encryption and handled in full compliance with our Privacy Policy.
Casino3 supports a variety of popular deposit and withdrawal methods in Malaysia, including internet banking, Touch 'n Go eWallet, GrabPay, and other digital methods available on the platform. All supported payment methods are displayed within your casino3 account.
Minimum and maximum deposit limits vary depending on your chosen payment method. Current limits are displayed on your casino3 account deposit page and are subject to change from time to time. casino3 does not charge any processing fees for standard deposits.
Casino3 processes withdrawal requests promptly. Standard processing times are:
The account holder name on the bank account or e-wallet used for deposits and withdrawals must match the name registered on your casino3 account. casino3 does not process payments to third-party accounts regardless of the reason given.
casino3 is not liable for any withdrawal delays caused by information mismatches or decisions made by the receiving bank.
All bonuses offered by casino3 — including welcome bonuses, reload bonuses, cashback, free spins, and special promotions — are subject to the specified rollover (turnover) requirements. Rollover requirements mean you must wager the bonus amount a set number of times before you are eligible to withdraw funds from your bonus balance.
Unless stated otherwise in a specific promotion's terms, the standard rollover requirement imposed by casino3 is:
The specific rollover requirements for each promotion will be clearly stated on the casino3 promotions page.
Not all casino3 games contribute equally to rollover requirements. Game contribution rates toward rollover are as follows (approximate rates, subject to change):
The exact rollover requirements for each promotion are always displayed on the relevant page. If in doubt, contact casino3 support via live chat before activating any bonus.
All game outcomes at casino3 are generated by a certified Random Number Generator (RNG) or by live dealers in Live Casino games. Outcomes produced by the system are final and cannot be disputed except in cases of verifiable technical error.
In the rare event of a technical error in the casino3 system — such as an incorrectly calculated payout, a game interrupted mid-session, or a number displayed incorrectly — casino3 reserves the right to void and correct the affected transactions. casino3 will contact the affected players and explain the situation transparently.
The use of any software, scripts, bots, or automated tools to play, analyse, or manipulate casino3 games is strictly prohibited. casino3 employs advanced detection systems, and accounts suspected of using such tools will be investigated and may be terminated.
You are fully responsible for keeping your casino3 account password and login credentials confidential. casino3 will never ask for your password through any communication channel. If you suspect your account has been accessed by an unauthorised party, contact casino3 support immediately.
Casino3 monitors account activity to detect suspicious patterns. Accounts showing unusual activity — such as inconsistent wagering patterns, simultaneous use of multiple devices from different locations, or patterns associated with money laundering — will be investigated and may be temporarily frozen while a review is conducted.
Casino3 takes problem gambling and addiction seriously. Our platform provides a range of tools to help players manage their gaming habits, including daily/weekly/monthly deposit limits, loss limits, session time limits, and self-exclusion options.
Players who feel they have a problem with gaming control may apply for self-exclusion from the casino3 platform through customer support. The exclusion period can be set from 30 days to permanent. During the exclusion period, the account cannot be reactivated at the player's own request.
casino3 encourages all players to visit our Responsible Gaming page for more information on how to play responsibly and get help if needed.
Casino3 reserves the right to suspend or terminate a player's account without prior notice if any part of these Terms and Conditions is violated. Suspension may also be applied while an investigation is ongoing to protect the interests of all parties.
Actions that may result in the termination of your casino3 account include:
If an account is terminated for reasons that do not constitute a terms violation (e.g. at the player's own request), any existing balance will be processed for withdrawal once all checks are complete. For terminations resulting from a terms violation, casino3 reserves the right to forfeit the remaining balance.
Casino3 provides its platform "as is" without any express or implied warranties regarding continuous availability, data accuracy, or fitness for a particular purpose. casino3 does not guarantee that the platform will operate without interruption or errors at all times, although we strive to maintain uptime exceeding 99.9%.
To the fullest extent permitted by law, casino3 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including loss of profits, loss of data, or business interruption.
Casino3 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to players via email, in-platform notifications, or an announcement on the casino3 website at least 7 days before the changes take effect.
Continued use of the casino3 platform after any changes to the Terms and Conditions take effect will be considered your acceptance of and agreement to the updated terms. If you disagree with the changes made, you have the right to close your account before they take effect.
These Terms and Conditions and any disputes arising from them shall be governed and interpreted in accordance with the laws designated by casino3's governing body, and both parties agree to be bound by decisions issued through casino3's dispute resolution procedure.
If you have any questions about these Terms and Conditions, please contact the casino3 support team via the in-platform 24/7 live chat or email us at [email protected]
By understanding and accepting our Terms and Conditions, you are now ready to enjoy a safe and enjoyable gaming experience at casino3. Register free today.